Skills for future success
The Financial Services Skills Commission is an independent, not for profit, member-led body, representing the UK’s financial services sector on skills. We work directly with the sector to ensure that businesses have the talent and skills they need for the future.
About us
The skills challenge
Skills gaps in financial services are impacting on productivity, growth and competitiveness. Technological advancements, demographic shifts and changing consumer expectations are augmenting the skills that we need our people to have. Skills gaps have been growing and, if left unchecked, will limit our ability to innovate, grow and serve our customers.
73%
of roles in the sector are highly-skilled compared with 52% in 2004
2nd
largest skills gap of any UK sector
160,000
of our people need to be upskilled
Explore More
Annual Skills Report 2026
This report highlights skills that the sector needs for future success. It's based on robust, data-driven research and showcases the latest skills trends, based on analysis collected from member firms and the wider industry.
Financial Services Skills Compact
The Financial Services Skills Compact is a landmark, shared agreement between government, the Financial Services Skills Commission, and firms in the sector, to work together to close skills gaps.
AI and disruptive technology research
We are leading research into the impact of AI and other disruptive technologies on the sector's workforce, and subsequent skill needs over the next 5-10 years.
Year in Review 2025/26
Through key stats and highlights, the Year in Review 2025/26 report shines a light on where we have made the most impact on skills, alongside our members, over the last 12 months.
Future Skills Framework
The Future Skills Framework identifies those skills where there are acute skills shortages or where there is rapid and growing demand.
Skills-Based Organisation Framework
Developed with our members, and supported by PwC, our framework provides practical guidance on embracing the skills-based approach and achieving tangible progress.
Skills Gap Analysis Toolkit
The Skills Gap Analysis toolkit is designed to support Financial Services organisations identify the skills they will need in the future.
People + Technology report
This report produces new insights into how our workforce is changing. It offers practical recommendations to intensify actions and create skills-based organisations that can adapt to the tech-driven, people centred future we see approaching over the next decade.
Reskilling Business Case
Reskilling staff can create cost savings of up to £49,100 per employee compared to recruiting or making a role redundant.