Back to all news

Financial Services Skills Commission launch industry Inclusion Measurement Guide

14 July 2021

The Financial Services Skills Commission (FSSC) has today launched an Inclusion Measurement Guide to improve and develop inclusion data metrics and analysis across the UK financial services sector.

The first of its kind, the Guide has been devised following in-depth research and discussions with FSSC members (who jointly employ almost a third of the FS workforce, over 300,000 workers) and will enable organisations to:

  • Measure inclusion in three priority areas including inclusive leadership, a safe and speak up culture and inclusive systems and processes.
  • Analyse the behaviours and actions of employees, including employee experiences and perceptions alongside the structures supporting behaviours within organisations.
  • Measure inclusion for the first time, as well as assist firms who are already using inclusion metrics to further develop their existing data and analysis.

The Guide contains three types of measurement tools, including questions for employee engagement and inclusion surveys and data tracking metrics which organisations can map over time. This will allow firms to evaluate their working culture and values at a more granular level and pinpoint specific areas for intervention.

Commenting on the Inclusion Measurement Guide Claire Tunley, CEO Financial Services Skills Commission said:

“Finance services firms are making real progress to improve diversity and inclusion, but further action is needed to accelerate change. The Guide has been developed to support businesses of all sizes, so they are better equipped to identify and develop their existing inclusion data, metrics, and analysis.

“The FSSC has received input from the FCA to ensure the Guide is aligned with ongoing regulatory work, so firms can ultimately build a more diverse, effective working culture, attracting and retaining highly skilled and talented employees.”

For more information about the FSSC Inclusion Measurement Guide, please visit here