SBO Form

Building your future-ready workforce: A framework for skills-based organisations

The Financial Services Skills Commission's Skills Based Organisation Framework

Why become skills-based?

In today’s rapidly evolving business environment, organisations face significant challenges driven by technological advancements, shifting customer expectations, and a dynamic incoming workforce. These forces have contributed to a widening skills gap, making it increasingly difficult for businesses to attract and retain talent with the requisite expertise. To address these issues, we have developed the Skills-Based Organisation Framework – a practical model that prioritises skills over traditional job structures, enabling organisations to better adapt to the changing demands of the modern economy and drive sustainable growth. We’ve also created the SBO Implementation Guide to support adoption. The guide provides step-by-step pathways, tools, and real-world examples to help organisations translate the framework into action. Whether you're starting small or scaling across the enterprise, the guide is designed to help you build the foundations of a future-ready workforce.

What's in the framework?

Developed with our members, and supported by PwC, the Skills-Based Organisation framework provides practical guidance on embracing the skills-based approach and achieving tangible progress. The framework is a resource developed exclusively for Financial Services Skills Commission members. However, we have produced a high level overview of how your organisation can begin its skills-based transition.

Download a preview of the Skills-Based Organisation framework
The front cover of the Skills Based Organisation Framework overview document

What's in the implementation guide?

This Implementation Guide is the practical next step to the framework. It helps financial services firms – whether banks, insurers, or asset managers – to move from 'why' to 'how.' Becoming a skills-based organisation is a broad and complex endeavour, but this guide breaks it down into manageable, actionable steps tailored to the realities of financial services.

See what's in the implementation guide

Industry leaders explain the need to become skills-based

What industry leaders say...

“At Barclays, we have been delighted to have worked alongside the Financial Services Skills Commission to help produce this framework, as we are working hard to equip everyone with the right skills for the future. For example, we have been investing in solid foundations to be able to integrate skills across our HR Processes – and our streamlined and consistent talent framework, together with improved technology, will help enable greater insights on our workforce to inform our upskilling, reskilling, and strategic hiring priorities.”
Laura Farrelly, Head of Development & Skills, Barclays

Ready to take the next step?
We are here to help.

Contact Us

Find us on social